Pricing & Policies

YES! All lessons continue through the year.  Why? Because swim skills require consistency year round. 

However, inorder to perform pool maintance and training we close on the following date:

- 2 weeks over Christmas/New Year

- 1  week during the feburary ski holiday 

- 2 weeks over Easter 

- 6 weeks over Summer (where we operate our swim camp and summer swim sessions at a reduced cost)

Fees are adjusted accordingly when the facility is closed.

A few points to note:

– Minimum ratios per class apply. We need a minimum 2 children to operate a class. Should class numbers fall below minimum ratios the lesson time may be rescheduled. Class ratios may vary depending on pool space and teacher experience.

– We cannot guarantee the same teacher every lesson throughout the year as our scheduling is reviewed every 3 months. 

Aqua Swim Academy is committed to delivering a world-class swim experience. 

We promise to do whatever it takes to ensure you or your child achieves their goals in a positive, nurturing, and safe environment. We commit significant resources to training our teachers and materials and client experience. 

As a result of these quality commitments, lessons are strictly non-refundable under any circumstance. No exceptions. 

We understand children can be sick and life happens, this is why we provide makeup tokens for our pre-payment memberships. This allows you to move your class to another day depending on availability. 

Make-up tokens are provided to clients  to give added flexibility to make up missed sessions. 

Here are a few key points to note:

• Make-up tokens may be requested via the parent portal 48 hours before your class. 

• We cannot guarantee the availability of make up lessons. They will only be provided if there are spaces available in the appropriate class.

• One make up lesson per month (per booking) may be offered for the following circumstances:

o For sickness OR

o For absence during the school holidays

• Make up lessons must be taken within one month of the date of absence.

• Make up lessons will not necessarily be with the original instructor.

• Make up lessons can only be booked after the date of absence.

• If a make-up lesson is missed, it is no longer eligible for rescheduling. Make-up lessons cannot be used towards monthly tuition costs.

• Make up lessons may not be transferred to another family member.

Yes! Like a gym membership, all Aqua Swim memberships are transferable. Depending on the type of membership being transferred, there will be an admin fee of CHF 80.- for transfers. 

If a class is not full, then a student is welcome to join at any time. 

Fees are prorated! So you have the most value for your class. 

A team manager can help the student, in addition to the Swim Coach successfully integrate into the class if required. 

Via the parent portal you can transfer your class to another time/date slot.

Client's wishing to take a break from swim lessons simply click "drop" in the parent portal. 

Billing and enrolment will cease on the date you choose. We give client's full autonomy to drop and enrol when convenient.

We currently do not offer a pause option. Should a client drop we can not save the space. 

What we suggest over the summer is to enroll in our summer sessions at a reduced rate of CHF 200.- for the entire summer! You will get  5 swim classes over the school holidays you use at anytime with a free invite to participate in our open family swim sessions. We know summers are long and we want to make it fun for all!